Terms of Service

Please read these terms carefully before utilizing our network support services.

1. Acceptance of Terms

By accessing the WiFi Setup website ("Site") and utilizing our remote network diagnostic services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, please do not use our Site.

2. Description of Services

WiFi Setup offers remote technical assistance for home networks, including router configuration, DNS troubleshooting, IP conflict resolution, and Wi-Fi signal optimization. We provide service and support, not physical internet connections or ISP subscriptions.

3. Independence Disclaimer

Wifi Setup is an independent service provider for Rauter. We are not affiliated with, endorsed by, or sponsored by any third-party trademarks that may appear on this website. All brand names and logos are used for descriptive purposes only.

4. User Requirements

For our technicians to assist you effectively, you agree that:

  • You are the authorized owner or administrator of the network being diagnosed.
  • You will provide accurate information regarding the status lights on your equipment.
  • You grant our technicians temporary remote access to your connected device to interface with your router's admin panel.

5. Limitation of Liability

WiFi Setup shall not be held liable for internet outages caused by your ISP, physical hardware failures (e.g., a broken modem), or data loss resulting from network resets. Our service is provided "as is" and our liability is strictly limited to the amount paid for the specific remote support session.

6. Contact Information

Questions regarding our networking Terms of Service can be directed to:

WiFi Setup
Email: support@wifisetup.online
Phone: +44 (203) 996-3912